Terms of use and commercial terms

Scope

These terms apply to the ClinEscala and ClinSim apps, developed by Eric Poblete (Chile), hereinafter “the developer”. They complement Apple’s Media Services Terms and Conditions and Apple’s standard licence agreement (EULA), which govern downloading the apps and purchases made on the App Store. By downloading or using the apps, you accept these terms.

Educational use

The apps are educational and support tools for health professionals and students. They are not medical devices, they do not replace clinical assessment or professional judgment, and they must not be used as the sole basis for a decision about a patient.

Price and payment

The download is free. Full access is obtained through a one-time in-app purchase, with no subscription or recurring charges. The reference price is US$29.99. The exact price is shown on the App Store in each country’s currency and includes any applicable taxes. Payment is processed by Apple; the developer does not receive or store payment data.

Free trial

Each app offers a free 3-day trial, available once per Apple ID, with a selection of content (for example, some cases and one simulator) to get to know the app. The trial does not trigger automatic charges: when it ends, the full features are locked until the user decides to buy them.

Updates and additional content

Both apps, ClinEscala and ClinSim, follow the same model. The one-time purchase of each app gives permanent access to all the content and features that app has at the time of purchase. It also includes, at no extra cost, the improvements the developer publishes afterwards: bug fixes, interface adjustments and redesigns, performance and accessibility improvements, adaptations to new iOS versions and new devices, and updates to existing information in line with current scientific evidence.

New content added in future updates, such as modules, clinical cases, simulators or tools, may be offered as an additional in-app purchase. Each additional purchase is optional, is made through the App Store and shows its price before payment.

What you have already bought is never lost and never becomes paid content: each new purchase adds to what you already have. All purchases are linked to your Apple ID and can be restored on any device with the “Restore purchases” option, except as stated under “Third-party content and licences”.

The developer does not commit to publishing a specific number of updates or content, or to maintaining compatibility with iOS versions that Apple no longer supports.

Changes to prices and to the apps

The developer reserves the right to change, at any time, prices, promotions and commercial terms, as well as the content, features, design and availability of the apps. These changes may be made, among other reasons, for improvements, updates to the scientific evidence, third-party licence conditions, or legal or Apple requirements. Price changes do not affect purchases already made, which are kept and can be restored with the same Apple ID. Relevant changes are described in each version’s release notes.

Third-party content and licences

Scales and instruments belong to their respective authors and copyright holders. Some are included with their authors’ express permission, which is shown with their authorship in the app and on this site. If a copyright holder withdraws or changes their permission, the corresponding tool may be adjusted, hidden or removed, and this does not constitute a breach of the purchase.

Additional products

The developer may in the future offer additional content, features or apps separately. Purchasing them will always be optional and will not affect what has already been bought.

Restoring purchases and refunds

Purchases can be restored on any device with the same Apple ID using the “Restore purchases” option. Refund requests are handled by Apple at reportaproblem.apple.com, in accordance with its policies.

Intellectual property

The design, organization, text, clinical cases, code and original illustrations of the apps are the developer’s intellectual property. Reproduction, distribution or adaptation without written permission is prohibited. Development was assisted by artificial intelligence and reviewed by the author.

Governing law and contact

These terms are governed by the laws of the Republic of Chile, including Law No. 19,496 on consumer protection where applicable. If these terms change, the new version will be published on this site with its update date. For questions, write to contacto@clinescala.cl.