Privacy policy

Summary

ClinEscala does not collect, store on servers or share personal data. It requires no account, shows no ads, uses no analytics or tracking tools and does not connect to servers of its own.

Data you enter

The values you enter in the scales and the clinical case draft are processed only on your device and kept in memory while the app is open. They are erased when you close it. The app keeps no history. Only the app’s own preferences, such as the chosen language, are saved on the phone.

Patient data

The app is designed not to require identifiers. Do not enter names, national ID numbers, dates of birth, addresses, photographs or any other data that could identify a person.

Copy and share

Only when you tap Copy or Share is the summary text sent to the clipboard or to the app you choose. From then on, how it is handled depends on that app and on your device.

Purchases and free trial

The full version (one-time payment) and the free 3-day trial, which is activated as a US$0 purchase, are handled by the App Store with your Apple ID. Apple processes the payment under its own privacy policy; ClinEscala does not receive or store your name, email, payment method or identity. The app only asks the App Store whether the purchase or the trial is active on your device. Refunds are requested from Apple at reportaproblem.apple.com.

Suggestions and bug reports

The “Send to ClinEscala” button opens your email app with the message ready; nothing is sent until you tap Send. The email includes what you write (message type, module, description and, if you wish, your email address for a reply) and, to help solve bugs, the app version, the iOS version and the device model. We receive it at ClinEscala.app@gmail.com and use it only to reply and improve the app; we do not share it and we delete it on request. Do not include patient data.

External links

The references open third-party websites (journals, guidelines and organizations). Those sites have their own privacy policies.

Third parties and SDKs

The app includes no third-party advertising, analytics or tracking SDKs, so no third party receives data through it.

Children

The app is intended for health professionals and is not directed at children.

Security

Because no data is transmitted or stored externally, there are no databases that could leak. Protect your device with a passcode.

Retention and deletion

No information is kept outside your device. The data you enter is deleted when you close the app or use the option to clear the assessment. Uninstalling the app deletes all of its content.

Your rights

You can request access, rectification, deletion or objection regarding any data you have sent us by email, in accordance with Chilean personal data protection law (Law No. 19,628 and Law No. 21,719). Since the app collects no data, there will normally be no other information about you to provide or delete. We reply within 30 days at most.

Changes

If this policy changes, it will be updated in the app and on this site, with the date of the last change.

Controller and contact

Eric Poblete, Chile.

Email: contacto@clinescala.cl